Blog posts tagged with 'customer letter'

Power an Off-grid Home has come a long way in the past. Like any other fast-growing company, we have experienced some bumps and challenges. However, no matter what difficulties we have faced, we have always been committed to delivering on our promises to each and every one of our customers. We realize that every challenge is an opportunity to improve the quality of our services and enhance the trust of our customers. As a result, we have been working non-stop to investigate, understand, and resolve any issues that have been brought to our attention, and have developed and are implementing many new trainings and policies, especially around sales and customer service, to ensure that we move forward every day with a renewed commitment to our customers.